Customer-first policy with clear refund logic.
Email billing@cloudshiftengine.com with:
Requests are reviewed within 5 business days. Approved refunds are typically processed within 7–10 business days.
If partial services have been delivered, a fair prorated refund may be applied based on service capacity already consumed.
Billing: billing@cloudshiftengine.com • Support: support@cloudshiftengine.com